Legal · Terms of service

The terms ofservice, writtento be read.

These are the terms of service, the agreement between you and INIT. They set out what we do, what you do, who owns the content and what happens when something goes wrong. We wrote them so you can read them without a lawyer. They are no less binding for that.

2

services under one agreement: a subscription site from 12,800 ₸/mo and bespoke development from 1,500,000 ₸

3 days

trial period — the agreement can be ended before you pay anything

KZ

the law of the Republic of Kazakhstan, disputes heard in Almaty

Subject matter

Who is agreeing with whom, and about what

The first thing any contract owes you is the parties and the thing being supplied. That is the nine rows below; everything else on this page qualifies them.

Parties and subject matter

Provider
INITThe party that grants access to the platform and carries out development work
Client
You or your companyThe individual or organisation that registered the account
Subject — subscription
Access to a ready-made siteA themed site from the catalogue, the editor, the admin panel, a technical address and platform updates
Subject — development
Work to a written briefA bespoke project: scope, timing and cost are fixed by a separate brief and invoice

Form of the agreement and how long it lasts

Form
Public offerNothing separate is signed: the same terms apply to everyone who uses the service
When it is concluded
On account registrationIt binds both parties from that moment — before any payment is taken
Term
Open-endedFor as long as you have an account; either party may bring it to an end
Language
3 editionsThe Kazakh and Russian editions carry equal weight; the English one is published as a convenience translation
Governing law
Republic of KazakhstanAnything not expressly covered here is read under the law of Kazakhstan
Timings

Four numbers worth remembering

3 days

trial period

No card needed. Before the first payment the agreement ends with no consequences.

10 days

notice before terms change

A new edition is published in advance, never backdated.

30 days

to answer a written claim

Calendar days. The pre-court step binds both sides equally.

3 languages

editions of this agreement

Kazakh and Russian carry equal weight; English is a translation.

Registration and account

The moment the agreement starts to apply

Nothing is signed. The contract takes effect when you register. Below is what happens at each step, and who becomes responsible for what.

01

You register, and by doing so accept these terms

Nothing separate is signed: the registration form is the acceptance of this offer. If you open the account on behalf of a company, you confirm you are authorised to do so.

1 minute

The agreement is in force

02

The site and its technical address are issued immediately

Not "within 24 hours". Straight after registration you have a working site at an address like your-name.shardit.app and access to the admin panel. The trial runs 3 days and needs no card.

Immediately

A working site and access

03

Account credentials are your responsibility

You hold the login and the password. Actions taken under your account count as yours until you tell us access has been lost. Tell us, and we close the active sessions.

Ongoing

A clear line of responsibility

04

The subscription renews until you stop it

After the trial, access continues on the terms of the plan you chose. To stop the renewal it is enough to tell us before the paid period ends. You do not have to explain why.

Until you decide

Control stays with you

Your content and the rights to it

"So whose site is it now?" We answer before you ask

This is the real worry when moving onto a platform, and it deserves a section rather than a footnote. The rights split three ways, and each part is called by its own name.

An open ring binder standing on its spine, pages fanned out, one divider tab in red.
Yours stays yours

Copy, photographs, catalogue and enquiries belong to you

Everything you upload or create in the editor is yours. We do not become a co-author of your catalogue, we acquire no rights in your brand, and we do not use your material in our own marketing without asking first.

Technical licence

What you allow us to do with it

Precisely what a working site requires: store it, copy it into backups, show it to visitors and serve it through a content delivery network. Not sell data, not publish your material elsewhere, and not pass it to third parties beyond that list.

Ours stays ours

The templates, sections and platform code

The 26 ready-made themed sites, the 35 kinds of section and the engine itself remain ours. For the life of the subscription you may use them, but not resell them as your own product and not take the code off the platform.

The parties

Rights and obligations, as four lists rather than one long clause

Obligations come first: in a contract they matter more than rights, and they are the part usually buried deepest. Open any panel for the specifics.

Acceptable use

What is allowed, and what is not

The prohibitions are not pedantry. Every line in the right-hand column is something that, in practice, gets a site suspended or brings a complaint from a third party.

Allowed

This is what the service is for

  • Run the site of any lawful business — from a coffee shop to a clinic
  • Publish your own copy, photographs, price list and catalogue
  • Collect visitor enquiries and work them on the board
  • Connect your own domain instead of the technical address
  • Commission development from us and then run the site yourself
  • Tell clients and partners what your site is built on

Not allowed

A breach is grounds to suspend the site

  • Publish anything prohibited by the law of the Republic of Kazakhstan
  • Post someone else's copy, photographs or trade marks without the rights to them
  • Sell anything requiring a licence you do not hold
  • Mislead visitors with invented discounts or borrowed reviews and case studies
  • Use the site for spam campaigns or phishing
  • Load the platform with automated requests or work around technical limits
  • Resell the platform's templates or code as your own product
Where the line runs

We are answerable for the platform working; you are answerable for what is published on it.

That line does not move in either direction. We do not vet your copy for accuracy before it goes live, and we do not approve your price list. You are not answerable for a fault in our infrastructure. Everything else in this agreement only says more precisely where the line sits.

Availability and liability

What we guarantee, and where the line is drawn

The site is open to visitors round the clock, and a platform fault is ours to fix at our own cost. Below is what we take on, and where our side of the responsibility ends.

How the service runs

Site availability
Round the clockThe site is open to visitors at all times, whatever the support hours are
Planned maintenance
Announced in advanceUpdates that require downtime are announced beforehand and run off-peak
Incidents
Fixed as a priorityA platform fault is ours: you neither repair it nor pay extra for the repair
Backups
Taken regularlyNeed a copy or a rollback — write to us and we restore it on request
Support
Mon-Fri, 09:00-18:00Messages sent outside working hours are received and handled on the next working day

What we do not guarantee

Search rankings
Not guaranteedWe provide the SEO tooling; the position is decided by the search engine, not by us
Sales and enquiry volume
Not guaranteedA site is a tool; the result depends on your offer, your price and your market
Third-party services
Outside our controlDomain registrar, email, payment provider, messengers — we cannot prevent their outages
Cap on liability
The amount paid for the periodThe most we compensate is what you paid for the period in which the problem arose
Indirect losses
Not recoverableLost profit and reputational harm are the standard exclusion, and we are not hiding it
Changes, termination, disputes

The four topics usually hidden in small print at the end

They are indeed at the end, but not in small print, and with no cross-references to clauses this page does not show.

Changes to the terms

A new edition lands 10 days before it takes effect

We publish it on this page and flag it in the admin panel. If the new terms do not suit you, there is time to end the subscription before they start to apply.

Termination

Either party can bring it to an end

You, at any time and without giving a reason. Us, only for a breach of the prohibitions section or for non-payment, and only after notice. A site is never switched off silently.

Disagreements

A message first, then a formal claim, and only then a court

Write to us through the form below. That settles most questions. A formal written claim to hello@init.kz is answered within 30 calendar days; the pre-court step is mandatory for both sides.

Governing law

Kazakhstan law, courts in Almaty

The agreement is construed under the law of the Republic of Kazakhstan. If we cannot settle it between us, the dispute goes to the court at the provider's location in Almaty.

Questions

What people ask about this agreement

The six questions that come up most often, answered directly.

A question about the terms

Any clause here, explained in plain language

Tell us which paragraph raises the question. We answer on the substance. If the wording turns out to be murky, we rewrite it in the next edition.

  • Your message reaches a person, not an autoresponder: handled during working hours, Mon-Fri, 09:00-18:00
  • A formal claim can be sent to hello@init.kz — answered within 30 calendar days
  • Need a paper contract and closing documents? Say so in the message

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